EduRe Enquiry Management
Key functionality includes the ability to:
Predefined workflows against Enquiry Outcomes, Enquiry Categories and Types automatically route enquiries into Queues, Marketing Lists whilst updating status.
Dashboards and reports summarise data allowing you to easily see peak enquiry periods, number of enquiries available to work on, enquiries by queue and more.
Dynamic web based forms that easily captures multiple enquiries (Student/Business; Local/International) and creates Accounts, Contacts & Enquiry records with one click.
Well designed forms that allows fast management of an enquiry and access to the enquiries status, outcome and notes against historical engagements.